FAQ

What is Mixing and Mastering?

Mixing and mastering are two very different parts of the recording process that confuse a lot of people. If you're recording an album that you are serious about and plan to take it somewhere, mixing and mastering is a necessity. If you're recording an EP, you might be able to get away without mastering.

Once the recording phase is complete, the mixing phase begins. Mixing involves leveling, EQing, compressing, adding effects, editing/repairing audio and/or MIDI. Think of mixing as putting the pieces together to complete what has been recorded raw. Any finishing touches should be applied in this phase (i.e. adjust vocals, guitar, bass, drums etc). You should feel like the song is complete after the mixing process is complete. If you plan to get a track mixed, you need to export all the individual tracks (all the same length) and send it to a mixing engineer. The tracks should be in an uncompressed format (WAV or AIFF).

Mastering is polishing the mixed track (stereo mixdown). The first part of mastering that most people think of is the loudness. Loudness is important but is not the only thing that happens in the mastering phase. The average listener can listen to an unmastered and mastered version of a song and think, it's louder. But in order to get the loudness to the industry standard (ready for radio, digital release or cd release), it needs to go through many steps (compression, limiting, EQ, normalization, reverb etc.). If you plan to get a track mastered, you need to export the mixed song to an uncompressed (WAV or AIFF) stereo file and send it to a mastering engineer.

The mixing and mastering process is actually very simple to understand. It all falls into place once you get the idea. The art of mixing and mastering requires years of experience and techniques but if you don't have a budget for it,you can get the job done with some dedication. Tip: use different speaker sources to reference you mixes to get the most accurate mix possible. If you plan on purchasing software to learn it yourself, we recommend Pro Tools by Avid.

How do you transfer your files?

You can use the following cloud services:

- Dropbox
- WeTransfer
- Google Drive

How many revisions do you get after the mix or master is finished?

You get 2 free revisions with each order. Generally, we don't need to make more than 1 revision

What payment methods are accepted?

All major credit cards. Your payment will be processed highly secure, PCI compliant & SSL enabled website. Apple Pay and PayPal are now accepted! When you make a purchase, Apple Pay uses a device-specific number and unique transaction code. So your card number is never stored on your device or our servers, and when you pay, your card numbers are never shared by Apple with merchants.

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How long will delivery take?

We closely work with all of our clients and turn around times are fast. Mastering usually takes 1-2 days and mixing can take up to a week, but usually gets done within 3-5 days.

What exactly happens after ordering?

We receive your payment and music and get started right away. If we find any issues with the audio, we will be in touch!

What if you don't like the result?

We want you to be satisfied with the final product. If you are not satisfied, we will work with you till your final product is what you expected.

Do you have to worry about the privacy of your music and personal information?

Your music is 100% secure with us. We can only benefit from protecting your music. We are musicians and understand how important it is to keep your music safe.